From Chaos to Compliance: Transforming Payroll & Statutory Systems for a Leading MNC

• September 24, 2025
• ComplyTeam

Introduction/Background: 

A leading multinational consulting firm operating in India was grappling with major compliance gaps – from the absence of statutory registrations like PF and ESIC to a completely unstructured payroll system. With past liabilities dating back to 2014 and low employee awareness about statutory benefits, the situation required urgent and expert intervention. comply360° stepped in with a strategic, end-to-end solution, streamlining payroll, securing all necessary registrations, and educating employees. This case study outlines how comply360° successfully turned a high-risk compliance environment into a fully structured and compliant operation.

About the Client ( Table)

Industry: Business Consulting and Services
Company Size: 80-95 Employees (India)
Headquarters: Dubai
Services Availed: End-to-End Compliance and Payroll Solutions

The Challenge

The biggest challenge was that the company had no statutory registrations in place. They lacked ESIC, PF, LWF, and PT codes, which are fundamental for compliance. Additionally, their payroll was completely unstructured, with no clear bifurcation of gross salary, allowances, or deductions. Employees were also unaware of statutory deductions such as PF and its benefits, making document collection a slow and tedious process. Since their official registration was in Kerala, obtaining a PF code was particularly challenging due to extensive documentation requirements. Furthermore, a history of non-compliance meant we had to calculate and reconcile outstanding liabilities spanning the past 10 years, ensuring that all arrears were accurately settled.

Our Approach :

Payroll Structuring:
Developed a clear salary bifurcation model, separating gross salary into allowances, deductions, and statutory components (TDS, PF, ESIC) for consistent payroll processing.

Statutory Registrations:
Secured all mandatory registrations via the Shram Suvidha Portal:

• Obtained ESIC & PF codes
• Completed LWF & PT registrations across locations

Employee Awareness Sessions:

• Conducted training (in-person & virtual) to educate employees on PF benefits and required documentation
• Significantly improved compliance and document collection

PF Registration & KYC:

• Facilitated UAN generation and KYC verification (Aadhaar, PAN, bank details) for all employees

Historical PF Liability Management:

• Calculated pending dues retroactively from April 2014
• Coordinated with the previous payroll provider to process employee/employer contributions, admin charges, and arrears
• Ensured full compliance and settlement of all outstanding liabilities

The Result

• 100% Statutory Compliance Achieved
• Fully Structured Payroll
• 95% UAN & KYC completion rate
• 10 Years of PF Dues Rectified
• 0 escalations or delays reported
• Recognized by Senior Leadership

Key Takeaways (Infographic)

1. Complete Statutory Compliance Achieved
Successfully obtained all required registrations (PF, ESIC, LWF, PT) across multiple states, transforming a non-compliant setup into a fully compliant operation.

2. Payroll Structuring from Scratch
Implemented a clear and compliant salary structure, improving accuracy and transparency in payroll processing.

3. Resolution of Past Liabilities
Calculated and cleared pending PF dues dating back to 2014, ensuring historical compliance and clean records.

4. Streamlined Operations with Zero Escalations
Post-implementation, all filings have been seamless, timely, and without any client escalations – earning strong appreciation from leadership.

Testimonials

“Dear Team comply360°,
We are pleased with the quality of compliance services provided by your team. We’d like to especially thank the comply360° team for their engaging and informative PoSH awareness session, clear and insightful PF session, and their consistent support, responsiveness, and dedication as our SPOC. They have consistently demonstrated professionalism, deep domain knowledge, and a clear understanding of our needs. Overall, we are very satisfied with your services and look forward to a continued partnership.”

About comply360°:

comply360° is the dedicated brand for the labour law compliance services of Prompt Personnel Pvt. Ltd., a trusted name in HR and compliance solutions for around 30 years. Built on a legacy of credibility and compliance expertise, comply360° offers a comprehensive, 360-degree approach to managing compliance – covering advisory, audits, licensing, registrations, payroll, PoSH, and more.